First of all, congrats on placing your code! That's the first step toward turning data into sales.
How long has it been since you placed your code?
We track data in real time. As soon as abandonments on your site take place, we've got you covered; the data will roll in and you will see it in SHOPPER ANALYTICS. The rate at which data populates the reports is directly attributed to the rate at which abandonments take place. The Dashboard is only updated once every 24 hours but shopper analytics shows sales and abandonments in real time.
If you see zero reporting data in shopper analytics within 24 hours of placing code, however, something might be up. Open a ticket and we'll check it out!